Last Updated: 27 July 2026
Communities of Abundance NPC (“Communities of Abundance”, “COA Africa”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and processed responsibly in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable laws.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or interact with our services.
Interpretation and Definitions
Definitions
For the purposes of this Privacy Policy:
- Company refers to Communities of Abundance NPC.
- Website refers to COA Africa, accessible at https://coaafrica.org.
- Service refers to the Website and any services provided by Communities of Abundance.
- Personal Information means information relating to an identifiable natural or juristic person as defined by POPIA.
- Usage Data means information collected automatically through your use of our website.
- Cookies are small text files stored on your device.
- You means the individual accessing or using our website.
Information We Collect
We may collect the following information:
Personal Information
- Name
- Email address
- Telephone number
- Organisation
- Postal or physical address (where applicable)
- Information submitted through forms or enquiries
Usage Data
We automatically collect information including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Date and time of visits
- Website performance and diagnostic information
Cookies
Our website uses cookies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Enhance your browsing experience
You may disable cookies through your browser settings; however, some website features may not function correctly.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide information about our programmes and initiatives
- Improve our website and services
- Process donations where applicable
- Send newsletters and communications (only where you have consented)
- Maintain website security
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers who assist us in operating our website or delivering our services, including:
- Website hosting providers
- Email communication platforms
- Analytics providers
- Payment service providers (where applicable)
These providers are required to protect your information appropriately.
We may also disclose information where required by law.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal and regulatory obligations
- Resolve disputes
- Maintain appropriate organisational records
When information is no longer required, it is securely deleted or anonymised.
International Transfers
Some of our service providers may process information outside South Africa.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.
Data Security
We implement reasonable technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Your Rights
In accordance with POPIA, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion where legally permissible
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
Data Deletion Requests
If you wish to request the deletion of your personal information collected through our website or services, please contact us at Mail@coaafrica.org.
We will review your request in accordance with the Protection of Personal Information Act, 2013 (POPIA) and any other applicable legal obligations. Where we are legally permitted to do so, we will process your request and delete or anonymise your personal information within 30 days of receiving your request.
Please note that in certain circumstances we may be required to retain specific information in order to comply with legal, regulatory, accounting, or reporting obligations.
Third-Party Services
Our website may use third-party services such as:
- Google Analytics
- Google Maps / Google Places
- Website hosting providers
These services have their own privacy policies governing how they process information.
Links to Other Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Children’s Privacy
Our services are not directed at children under the age of 18 without the involvement of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate consent.
If you believe a child has provided us with personal information without appropriate consent, please contact us so that we can remove the information where required.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised “Last Updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact us:
Communities of Abundance NPC
Website: https://coaafrica.org
Email: Mail@coaafrica.org